![]() Sam McConkey, Deputy Dean, International Health & Tropical Medicine at RCSI, to our Senior Management Team was the “canary in the mine” that prompted swift action across the institution. And so it was, in early February 2020 that an internal briefing from Dr. But back at the end of 2019, when news of the virus began filtering in from China, few of us will have appreciated just how profoundly it would affect us all.Īs a University of Medicine and Health Sciences, RCSI is fortunate to have some of the world’s leading experts working in the area of infectious diseases. The COVID-19 pandemic is a human tragedy, a tragedy that we will all be battling for the foreseeable future. Justin Ralph, CIO at World 100 Member, RCSI in Dublin, shares his experience of the “remote” IT transformation journey: “Typetec is proud to play a part in RCSI’s continued ground-breaking use of technology in medicine and medical education.A key reputational challenge for universities during the pandemic has been to move learning and other services online swiftly and effectively. Typetec MD Tom Close added: “The Royal College of Surgeons in Ireland has a reputation as one of the world’s leading academic users of information technology.” Close said the college had been instrumental in the development of the first online surgery training program, Basic electronic Surgical Training (BeST). The long relationship we’ve built up with Typetec and its staff ensures that they partner with us in the truest sense – together we are developing RCSI and medical education in Ireland and abroad.” We want to provide the best and most flexible learning environment for our students. The RCSI’s deputy CEO, Dr Terry McWade, noted: “A university such as ours is a particularly challenging IT environment. Typetec’s IT operation daily supports over 2,500 students, staff and visitors. Typetec also proactively supports RCSI’s facilities at St James’, Rotunda and James Connolly hospitals in Dublin, and the regional hospitals in Waterford, Kilkenny, Mullingar and Navan. One is based in Beaumont Hospital, with the other 10 at the St Stephen’s Green campus. Typetec acts as RCSI’s outsourced IT department, with 11 full time staff on RCSI campuses. This year also marks 20 years since the college and Typetec began working together, and the completion of a decade of Typetec’s onsite support operations for RCSI. ![]() RCSI became the first Irish college to issue laptops to incoming students, fifteen years ago. The firm has previously been involved in developing RCSI’s other campuses at Penang in Malaysia and at Dubai. Typetec is also assisting in the planning and development of RCSI’s new Bahrain campus, which began last year. ![]() Students can also submit essays, projects and other coursework to their lecturers electronically. Some lectures are recorded and made available online for students. The laptops are used by all students and teaching staff to access course materials and lecture notes across the college’s network. In addition, the managed IT services firm will continue to provide the entire IT support function for the RCSI’s Irish operations. Typetec has won a €750k contract to supply 600 laptops to incoming students at the Royal College of Surgeons in Ireland (RCSI). Pictured: Typetec’s Tom Close, left, with RCSI’s Terry McWade and Typetec’s Beryl Furlong ![]()
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